WEDDING CAKE POLICY

In an effort to assure that there are no misunderstandings, we have outlined some points of potential confusion concerning our wedding cake policies. We ask that you carefully read and sign the form stating that you fully understand our policies. 

Matching Designs—Often we are asked to duplicate pictures (either ours or from outside sources). First and foremost, we make decisions based on the qualities of our bakery and the Tulsa area. Some designs are unwise in this part of the country. There are many factors which determine replication of a design not exclusively available supplies, skills, and local health department regulations. We use our best effort to provide each bride with as close of a duplication as can be attained. As with any handmade product, variations in each wedding cake are natural and desired.  Every bride wants their cake to be unique. However, we reserve the right to determine the level of replication and creative license.

Matching Colors—We make every possible effort to match your wedding colors, however, to get as close as possible you must provide us with a color swatch. When working with food grade dyes, perfect color matches are sometimes impossible. Colored icing may have a tendency to change with time, humidity, and heat. The darker colors may also stain teeth and will have some residual flavor. We use all our skill to duplicate your swatch; however, we do reserve the right to determine the quality of the color match.

Deliveries—Deliveries are taken on a first come, first served basis and must be arranged with a practical concern for the delivered product. Our delivery personnel are renown for their promptness, professionalism and ability to care for each cake. Therefore, we reserve the right to make delivery decisions based on our experience of what is best for the cake. Our delivery charges are based on difficulty and distance from the bakery. If no one is at the site at the time of delivery or if we cannot gain entry into the building, then we will return the cake to the bakery. The responsibility for the delivery then becomes yours. Please take time to confirm the time of delivery with the reception site so that this does not happen. 

Equipment Deposit—An equipment deposit of $25 is required on the posts and plates used to assemble a tiered wedding cake. A deposit (amount varies) is also required for any additional equipment, e.g. cake stands. These are refundable deposits only if you return all the equipment pieces, and return them clean, within 5 days after the wedding. Late, dirty, broken or lost items forfeit your deposit at our discretion which we then use to replace or repair our equipment. 

Down Payment—To secure a wedding date for your cake you must place a $50 down payment. This is a reservation fee. The $50 down payment is non-refundable and non-transferable to another cake or order if you:

1.  Cancel your wedding.

2. Decide to use another bakery.

3.  Change your wedding date.

4. Any other reason that might cause Merritt’s Bakery to turn down another bride to fulfill our obligation to your order.

Final Changes & Payment— Changes to an existing order: size, design, flavor, or filling etc. will be accepted until 10 days prior to the wedding. After that lockout date we cannot accept any changes. All weddings must be completely paid for at least 10 days prior to the wedding. We do not accept partial payments for wedding cakes-it must be paid at one time. Cakes cancelled prior to the ten day lockout date can be refunded up to 50% of the total cost of the cake. After the ten day lockout date, there are absolutely no refunds given for any reason for cancelled cakes. 

Statement & Signature—I have read, completely understand, and accept to be bound by the terms of this agreement concerning our cake order. 

Name (please print): ____________________________________  Date: _____________